This place offers exceptional service and hospitality. The staff welcomed us warmly and went above and beyond to accommodate our requests. The location of this venue, nestled under the Hida mountain, provided stunning views that took our breath away. The room was spacious and beautifully designed, with all the amenities we needed for a comfortable stay. We were impressed by the attention to detail, from the fresh flowers in the common areas to the high-quality toiletries provided. The on-site restaurant served delicious meals, and the staff made sure we had everything we needed. The outdoor onsen, with its picturesque view, was the perfect place to relax and unwind.

I highly recommend this hotel to everyone.

Nice outdoor and private onsen . The hotel had their own cable car that were good experience.

Room were little bit old and quite expensive to get there.

A wonderful experience, being conveniently located near a bus stop.

The view out of the windows was great. This place is perfect to stay if you visit shin hotaka ropeway

Onsen. Dinner. Room. Location. View.

no lunch available. Sulphur filtering machine below our window. Internet only in lobby. Very little english.

We had an enjoyable stay at this hotel. The outdoor onsen provided us with an unforgettable experience surrounded by snow and breathtaking scenery. The staff were very helpful and welcoming, despite the language barrier, and the cleanliness of the hotel facilities was impeccable. We also appreciated the free shuttle service to the ropeway and the delicious breakfast and dinner provided by the hotel.

Nothing, no complaints at all.

The hot springs were clean and comfortable. the hotel's surroundings were beautiful, and the staff was friendly. the shuttle to the nearby attractions was convenient, and the meals included were satisfying.

The hotel lacked English signage, which made it difficult to navigate. the bus ride was rough, and the lack of information on the direction of the bus stop added to the confusion.

The food, staff, open-air baths, private onsen, scenery, atmosphere.

Don't have any issues at all.

This resort is situated in a stunning location close to natural hot springs and a famous gondola lift, which pleases both hikers and sightseers alike. the rooms are spacious and well-maintained, with amenities like hot water on coffee tables and delicious local cuisine with vegetarian options served in the dining hall.

The staff members are non-native English speakers, and the hotel itself is quite old, with retro furnishings.

Amazing Onsen Experience and Great Food Options

During our city break, we stumbled upon a hidden gem. The hotel had an amazing outdoor onsen experience, with stunning views of snow-capped mountains. We loved the fact that the hotel had a shuttle service that took us to nearby attractions like the Shin-Hotaka Ropeway. The food options were great too, offering a mix of local delicacies and international cuisine.

The rooms were a bit dated and could use some updating. there were language barriers with staff, making communication a bit challenging at times.